A privacy policy for a camp must clearly explain how you handle guest information to build trust and comply with Indian laws like the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act, 2023.
Privacy Policy for The Dolphin Camp
1. Information We Collect
We collect personal information that you provide directly to us when making a booking or inquiry. This includes:
- Contact Details: Name, email address, phone number, and physical address.
- Identification: Government-issued ID details (Aadhar, Voter ID, etc.) as required by local authorities for guest registration.
- Booking Information: Arrival and departure dates, number of guests, and specific preferences or requests.
- Technical Data: IP address, browser type, and usage patterns collected automatically when you visit our website via cookies.
2. How We Use Your Information
We use your data for the following purposes:
- Booking Management: To process reservations, send confirmations, and manage your stay.
- Communication: To respond to inquiries and send important updates about your trip.
- Legal Compliance: To maintain a guest register as mandated by Indian law and local police regulations.
- Safety: To ensure the security of our guests and property.
3. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share your data only with:
- Service Providers: Trusted third parties who assist in operating our website or processing payments (e.g., payment gateways).
- Legal Authorities: When required by law or to comply with a valid government request.
- Property Staff: Essential booking details shared with our on-site team to prepare for your arrival.
4. Data Security
We implement reasonable technical and organizational security measures to protect your personal data from unauthorized access, loss, or misuse. Please note that while we strive for absolute security, no transmission over the internet is 100% secure.
5. Your Rights
Under the DPDP Act, you have the right to:
- Access and Correction: Request a copy of your data or ask us to update inaccurate information.
- Withdrawal of Consent: Withdraw your consent for data processing at any time.
- Erasure: Request the deletion of your personal data once the purpose for collection is fulfilled.
6. Cookies and Tracking
Our website uses cookies to improve user experience. You can choose to disable cookies through your browser settings, though some site features may not function properly as a result.
7. Contact Us
For any questions regarding this policy or to exercise your data rights, please contact our Grievance Officer:
- Name:Prasanta Chakraborty
- Email/Phone:+91 86979 13259
- Address: Mousuni Island Baliara, Namkhana, West Bengal 743357